(1) Information Collection
We collect various types of personal information to enhance your experience on our website and to provide you with our services. This includes:
- Information about your computer and browsing activities on our site, such as IP address, geographical location, browser type and version, operating system, referral source, and pages viewed.
- Details of transactions carried out between you and us, including purchases of goods or services.
- Information you provide when registering on our website, subscribing to our services, or contacting us through forms or emails.
- Any other information you choose to send to us voluntarily.
(2) Use of Cookies
We use cookies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device that allow our website to recognize your browser and remember your preferences. We use:
- Session cookies that expire when you close your browser, used for security and ensuring proper functionality of our website.
- Persistent cookies that remain on your device until deleted or expired, used to remember your preferences and improve usability.
We also use third-party cookies for analytics purposes, such as Google Analytics, to track and analyze website usage and trends. These cookies collect information anonymously and help us improve our services.
You can control cookies through your browser settings and opt-out of third-party analytics cookies while still allowing necessary cookies for website functionality.
(3) Using Your Information
We use the information collected for various purposes, including:
- Administering and improving our website, ensuring its security, and providing personalized user experiences.
- Fulfilling your orders and providing customer support, including sending you products or services purchased through our website.
- Sending you transactional communications such as order confirmations, invoices, and updates on your orders.
- Sending you marketing communications, newsletters, and promotional offers if you have opted-in to receive them.
- Conducting market research, analyzing trends, and measuring the effectiveness of our marketing campaigns.
(4) Information Disclosure
We may share your personal information with:
- Our employees, contractors, and service providers who require the information to perform their duties.
- Our subsidiaries, parent company, or affiliated companies for internal administrative purposes.
- Law enforcement authorities, regulatory agencies, or legal advisors when required by law or to protect our rights.
- Third-party service providers such as payment processors (e.g., Braintree, PayPal) to process transactions and provide related services.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
(5) International Data Transfers
Your personal information may be transferred to and stored in countries outside of your country of residence, including jurisdictions that may not provide the same level of data protection as your home country. By using our website and providing your information, you consent to such transfers.
We take steps to ensure your personal information is treated securely and in accordance with this Privacy Policy, including using standard contractual clauses approved by the European Commission for transfers to countries without adequate data protection laws.
(6) Security of Your Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure storage of your information on servers with restricted access and strong encryption protocols.
- Regular security assessments and updates to our systems to mitigate risks.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
(7) Policy Amendments
We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements, industry practices, or our services. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other appropriate means.
(8) Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and obtain a copy of your personal information held by us.
- The right to rectify inaccurate personal information or update incomplete information.
- The right to restrict or object to the processing of your personal information under certain circumstances.
- The right to request the deletion of your personal information, subject to legal requirements.
- The right to withdraw your consent to the processing of your personal information at any time, where applicable.
To exercise your rights or make inquiries about your personal information, please contact us using the contact details provided below.
(9) Third-party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
(10) Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: support@patternbulk.com
- Postal Address: 86-90 Paul Street, London EC2A 4NE, United Kingdom
(11) Data Controller
PatternBulk Ltd. is the data controller responsible for the processing of your personal information under this Privacy Policy.
Registered in England & Wales, Company Number: 08436656 | VAT No. 174306025
Registered Office: 86-90 Paul Street, London EC2A 4NE, United Kingdom